Policy

REFUND POLICY 

 

NO REFUNDS ON HAIR SERVICES. ANY QUESTIONS OR CONCERNS PLEASE SPEAK WITH THE STYLIST PRIOR TO LEAVING THE SALON THE DAY OF YOUR APPOINTMENT.

Due to the nature of our products, and federal health regulations, all of our hair extensions are final sale.

We do not offer refunds on any hair extension purchases. If you believe that you have received defective merchandise, please contact us immediately. We will NOT allow an exchange if the item has ANY signs of being worn.

Hair cannot be brushed, washed, fingered through, combed, cut, or taken out of the bundle. Our hair undergoes a strict quality control process to ensure that our customers receive only the best virgin hair.

If you have any questions comments or concerns, contact BOBAB customer service directly at info@boxofbundlesandbeauty.com, we will respond within 24 hours.